Cable modem question / equipment issues

Postby spadekevin » Thu Jun 21, 2018 4:47 pm

HI,

If power blinks, my cable modem needs a lot of manual hand-holding to come back up correctly. I'm wondering if it's an equipment problem on my end or something with my ISP.My modem is an Ambit U10C018, router is a WRT-54GL running Tomato.First, the router has to be unplugged while the modem boots or it doesn't pull an IP (via DHCP). I know this matches conventional instructions (plug in the modem, then plug in the router), but this is the first cable modem I've ever encountered where it actually matters.Second, I can't simply power cycle the modem. I have to leave the modem unplugged for a solid two minutes or again it won't pull an IP. To me this seems like an awful long time for just residual data to clear from memory.Can I fix likely fix this on my side by replacing my equipment - fixed defined as gear just boots and works - or is the lengthy power down a matter of waiting for something on the ISP side to notice the disconnection and reset?

Any help will be apprecited.

I didn't find the right solution from the Internet.

References:
https://arstechnica.com/civis/viewtopic ... &t=1148659
staffing management solution video

Thank you.
spadekevin
 
Posts: 15
Joined: Thu Jun 14, 2018 7:42 pm

Return to Support, Equipment & Funding

Who is online

Users browsing this forum: No registered users and 1 guest

cron